Frequently Asked Questions
Whether you're considering booking your first appointment or simply want to learn more about how nutrition support works, we've answered some of the most common questions below. If you can't find what you're looking for, please don't hesitate to get in touch—we're always happy to help.
At Crave Wellness Co., we provide evidence-informed nutrition support tailored to your individual goals, lifestyle, and health needs. Our aim is to make nutrition practical, understandable, and achievable, so you can feel confident making informed decisions about your health.
Getting started
What does a nutritionist do?
A nutritionist can support people in many different ways, depending on their individual health goals, lifestyle, and circumstances. At Crave Wellness Co., we provide judgement free evidence-informed nutrition advice, education, and practical support tailored to your unique needs, helping you make informed decisions that fit your everyday life.
Our approach goes beyond simply providing meal plans. We combine nutrition science with behaviour change strategies to help you build realistic, sustainable habits that support your long-term health and wellbeing. We believe nutrition advice should be clear, practical, and easy to understand, giving you the knowledge and confidence to make lasting changes rather than relying on short-term solutions.
One of the core principles at Crave Wellness Co. is that education builds independence. Our goal is to help you understand the why behind nutrition recommendations, so you feel confident making food choices long after your appointments have finished.
Whether you're managing a health condition, working towards body composition goals, improving your relationship with food, or simply wanting to feel your best, we're here to support you with personalised nutrition care that empowers you for the future.
Who can benefit from seeing a nutritionist?
The short answer is: almost anyone.
Whether you're managing a health condition, working towards body composition or performance goals, looking to improve your relationship with food, or simply wanting to feel healthier, nutrition support can be tailored to your individual needs and goals.
Everyone's health journey is different. You might be living with prediabetes or metabolic syndrome, wanting to improve your nutrition to support blood pressure or long-term health, feeling tired and unsure whether your diet could be playing a role, or simply wanting more confidence in your food choices.
Whatever your reason for seeking support, our goal is to provide practical, personalised guidance that fits your lifestyle.
At Crave Wellness Co., we believe nutrition isn't about being perfect—it's about understanding what works for you. Through evidence-informed education and realistic strategies, we help you build the knowledge, confidence, and habits to support your health now and into the future.
What happens during my first nutrition consultation?
Your first consultation is all about getting to know you. We'll take the time to understand your goals, lifestyle, current eating habits, and any challenges or barriers that may be making it difficult to achieve the results you're looking for.
Creating a supportive, respectful, and judgement-free environment is one of our highest priorities. We work with people from all walks of life, and our aim is to help you feel comfortable discussing your health and nutrition without fear of judgement or criticism.
Depending on your individual needs, we'll also review your relevant health history and discuss any factors that may influence your nutrition. In some situations, biometric measures such as weight may be helpful, but these are only used when appropriate and with your consent. If you're uncomfortable with this, we'll discuss alternative ways to monitor your progress.
Before you leave, we'll work together to establish realistic goals and identify practical strategies you can begin implementing straight away. Every consultation is personalised, so your recommendations will be tailored to your individual needs rather than following a one-size-fits-all approach.
Depending on your goals, this may include nutrition education, practical resources, meal planning guidance where appropriate, and agreed next steps to continue supporting your progress.
Do I need a referral?
No, you don't need a referral to book an appointment with a nutritionist. You're welcome to book directly at any time.
Some clients are referred by their GP or another healthcare professional as part of their broader healthcare team. Where appropriate, and with your consent, we're happy to work collaboratively with your GP and other health professionals to help ensure your nutrition care supports your overall health goals.
However, not everyone seeking nutrition support has a medical condition or requires a referral. You might be looking to improve your everyday eating habits, work towards body composition or performance goals, increase your energy levels, or simply gain more confidence in your food choices. Whatever your reason for reaching out, we're here to provide practical, evidence-informed nutrition support tailored to your individual needs.
Appointments & Services
Do you offer telehealth appointments?
Yes, absolutely. Crave Wellness Co. offers secure telehealth nutrition consultations to clients Australia-wide.
Telehealth is a flexible and convenient option that suits many people, whether you're fitting an appointment into your lunch break, living outside the Illawarra, balancing family commitments, or simply prefer the comfort of your own home. It allows you to access personalised nutrition support without the need to travel.
Our telehealth consultations follow the same process as our in-person appointments. We'll discuss your goals, lifestyle, and any challenges you're experiencing, before working together to develop practical strategies that suit your individual needs.
You'll still receive personalised nutrition advice, education, resources, and ongoing support, making telehealth just as effective and collaborative as meeting in person.
Do you also offer in-person consultations?
Yes. Crave Wellness Co. offers face-to-face nutrition consultations throughout the Illawarra region.
Rather than operating from a single fixed location, we utilise a range of suitable consultation spaces across the Illawarra. This flexible approach allows us to provide professional nutrition support in locations that are practical, accessible, and convenient for our clients.
If you're participating in an ongoing program or longer-term support, you're not limited to just one appointment format. Many clients appreciate the flexibility of combining in-person and telehealth consultations to suit their schedule. For example, you might choose to meet face-to-face for one appointment and via telehealth for the next.
Our goal is to make accessing personalised nutrition support as flexible and convenient as possible, while providing the same high standard of care regardless of how you choose to meet with us.
How do I know which service is right for me?
The right service depends on your individual goals, preferences, and the level of support you're looking for. Because we provide personalised nutrition care, there isn't a one-size-fits-all approach. For some people, a single consultation or a small number of appointments is all that's needed to answer a specific question or work towards a targeted goal. Others may benefit from a more structured program that provides ongoing guidance, accountability, education, and support over time.
If you're unsure which option is the best fit, that's completely okay—you don't need to have it all figured out before reaching out. We're happy to help you choose the level of support that best suits your goals, lifestyle, and circumstances.
You can email us at hello@cravewellnessco.co.au or call 0451 579 442 to arrange a complimentary 15-minute discovery call. Together, we'll discuss your goals and help you decide on the most appropriate place to start.
Can a nutritionist help me if I don't have a medical condition?
Absolutely. You don't need a medical diagnosis or health condition to benefit from nutrition support. People seek nutrition care for many different reasons, and your goals are unique to you.
You might want to feel more confident in your food choices, improve your energy levels, develop healthier eating habits, lose weight safely, support an active lifestyle, improve your relationship with food, or simply gain a better understanding of nutrition.
Whether your goal is to prevent chronic disease, receive eating disorder-informed support, or make sustainable lifestyle changes, nutrition care can be a proactive way to invest in your long-term health and wellbeing.
At Crave Wellness Co., our focus is on providing practical, personalised nutrition advice that fits your lifestyle, preferences, and goals. Together, we'll develop realistic strategies that support lasting habits and help you feel more confident making nutrition decisions—without relying on restrictive or one-size-fits-all approaches.
Our Approach
What is your approach to nutrition?
Our approach to nutrition care is underpinned by our core principles: providing high-quality care, remaining judgement-free, offering practical support, using education to build independence, and simply being a good human.
At Crave Wellness Co., we live in the real world with you. We understand that nutrition can't be textbook-perfect every day, and that health and wellbeing are often influenced by busy schedules, financial pressures, family responsibilities, social expectations, and the many realities of everyday life. Rather than expecting perfection, we work collaboratively with you to find realistic strategies that fit your lifestyle.
Education is at the heart of our approach. We believe that understanding the why behind nutrition advice helps you make informed decisions, build confidence, and create habits that are sustainable long after your appointments have finished.
We also recognise that "healthier" looks different for everyone. For one person, it might mean feeling more confident in their food choices. For another, it could mean improving digestive symptoms, supporting a health condition, enhancing sporting performance, or building a more positive relationship with food.
We're here to support you with practical guidance, helpful tools, and the knowledge to make nutrition decisions that work for you—not just today, but for the long term.
Why is nutrition education an important part of your approach?
At Crave Wellness Co., we truly believe that education should be at the forefront of nutrition care. After all, how can someone make informed decisions about their health if they don't understand the how and why behind the advice they're receiving?
Our goal isn't simply to tell you what to eat—it's to help you understand the reasoning behind our recommendations so you can make confident nutrition decisions in everyday life. We don't measure success by how many appointments you book, but by how confident you feel making choices long after you've left our care.
Our recommendations are grounded in years of study, evidence-informed practice, and ongoing professional development. Our role is to translate complex nutrition and health information into practical guidance that's relevant to your goals, lifestyle, and circumstances.
By combining evidence-informed education with realistic strategies, we aim to give you the knowledge, skills, and confidence to build sustainable habits that work for your lifestyle.
What makes Crave Wellness Co. different?
At Crave Wellness Co., we believe great nutrition care is about more than providing advice, it's about helping people build the confidence, knowledge, and practical skills to make informed decisions long after their appointments have finished.
Our care is evidence-informed, personalised, and designed to fit real life. We recognise that everyone's goals, circumstances, and definition of "healthier" are different, so we take the time to understand what matters most to you and work collaboratively to develop realistic, sustainable strategies.
We are passionate about providing high-value care through practical resources, meaningful education, and personalised support that extends beyond the consultation room. Underpinning everything we do is our commitment to being good humans treating every person with empathy, respect, integrity, and genuine care.
Our goal isn't to help you pursue perfection. It's to help you feel informed, supported, and confident in your ability to make nutrition decisions that work for your life.
NDIS Support
Do you provide nutrition support for NDIS participants?
Yes. Crave Wellness Co. provides personalised nutrition support for self-managed and plan-managed NDIS participants.
We understand that everyone's goals, abilities, and support needs are different, which is why our nutrition care is tailored to the individual. Support may include building confidence with food, developing practical meal planning and preparation skills, improving meal routines, managing nutrition-related health concerns, supporting independence, or working towards individual health and wellbeing goals.
Our approach is practical, education-focused, and collaborative. We work alongside participants, families, support workers, support coordinators, and other healthcare professionals where appropriate, helping to create realistic strategies that fit into everyday life while supporting your NDIS goals.
If you're unsure whether nutrition support is suitable for you or would like to discuss your individual circumstances, we welcome you to get in touch to arrange a complimentary 15-minute discovery call.
Can you work alongside my existing healthcare team?
Absolutely. We believe the best outcomes are often achieved when healthcare professionals work together towards shared goals.
With your consent, we can collaborate with members of your healthcare team, including your GP, psychologist, exercise physiologist, physiotherapist, occupational therapist, speech pathologist, support coordinator, support workers, or other relevant professionals.
Working together helps ensure your nutrition care complements the support you're already receiving and provides a more coordinated approach to your health and wellbeing.
Our role is to communicate openly and professionally with your wider support network where appropriate, while always respecting your privacy, preferences, and individual goals.
Whether you're an NDIS participant or accessing nutrition support independently, we're happy to work collaboratively to help you receive well-rounded, person-centred care.
Workshops
Do you offer workplace or community nutrition workshops?
Yes. Crave Wellness Co. offers nutrition workshops and group education sessions for workplaces, NDIS providers, and community organisations.
Our workshops are practical, engaging, and evidence-informed, with a focus on providing participants with realistic strategies they can apply in everyday life.
Sessions can be tailored to the needs of your organisation and may cover topics such as healthy eating, meal planning, workplace wellbeing, healthy ageing, chronic disease prevention, budget-friendly nutrition, and other nutrition topics relevant to your audience.
Whether you're looking for a one-off presentation, a wellbeing event, or an ongoing education program, we'd be happy to work with you to develop a workshop that aligns with your organisation's goals.
Fees & Policies
What are your consultation fees?
Our consultation fees vary depending on the type of service and the level of support provided. You can view our current services and pricing on our Services or Book Online page.
If you're unsure which option is right for you, we offer a complimentary 15-minute discovery call to discuss your goals and help you choose the service that best suits your needs.
What is your cancellation policy?
We understand that sometimes plans change. If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours' notice.
Appointments cancelled with less than 24 hours' notice, or appointments where you do not attend, may incur a cancellation fee of 50% of the consultation fee.
Providing adequate notice allows us to offer your appointment time to another client who may be waiting for support. If exceptional circumstances arise, please get in touch with us—we're always happy to discuss your situation.